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FAQs - General queries

How do I become a supporter of Compassion?

We would love you to become part of our growing movement to end factory farming. Find more details on the many ways in which you can support us with this mission.

Will Compassion share my details?

We respect your privacy and assure you that Compassion in World Farming will never sell personal details or swap them with other organisations. For more information on how we use and look after personal data, please visit the CIWF Privacy Policy.

How can I amend my regular donation?

Thank you so much for your donations to Compassion! In most cases, we will be able to amend your regular gift for you. Please contact the Supporter Engagement Team via the details on this page. When you get in contact, please provide us with your full name, postcode, and supporter number if you know it. In some circumstances, we may need to ask you to contact your bank, card provider or PayPal, as appropriate.

I have moved – how do I change my address?

Firstly, congratulations on your new home! You can change your address details by contacting the Supporter Engagement Team via the details on this page. When you get in contact, please provide us with your full name, previous postcode, new address, and supporter number if you know it, so we can locate you on our records.

How can I stop receiving mail from you?

If you do not wish to receive information about Compassion’s work by post, please tick the relevant box on the form enclosed with any of our mailings, and return to us. Alternatively, please contact the Supporter Engagement Team via the details on this page. When you get in touch, please provide us with your full name, postcode, and your supporter number if you know it. If you are still interested in Compassion’s work, we’d be delighted if you wanted to sign up for our email updates instead.

How can I sign up to receive email updates?

We’re thrilled that you’d like to join our email subscribers’ list! To begin receiving petitions, actions and other updates, sign-up.

What is your charity number?

Compassion’s registered charity number is: 1095050.

Where can I find your research papers?

Compassion has a wealth of resources available on topics including animal sentience, live transport and cloning. All of our research and information can be found in the Research section.

For more information on our animal welfare policies, please download our policies on animal welfare.

I am a journalist and have a media enquiry, who do I contact?

You can visit our media centre and view the team’s contact details.

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If you have any further questions regarding this, or any other matter, please get in touch with us at supporters@ciwf.org.uk. We aim to respond to all queries within two working days. However, due to the high volume of correspondence that we receive, it may occasionally take a little longer. Please do bear with us if this is the case. Alternatively, if your query is urgent, you can contact our Supporter Engagement Team on +44 (0)1483 521 953 (lines open Monday to Friday 9am to 5pm).